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Customer Survey

Dear Christian Roofing & Remodeling Customer:

It is our goal to provide you with the best possible experience when improving or remodeling your home. You are our valued customer and the information you provide us will be critical to us as we try to reach that goal. Please take a couple of minutes to fill out this survey, and we will enter your name in a drawing for several chances to win an American Express gift certificate. Thank you for taking the time to fill this out. You are important to us.
                   Respectfully, Christian Roofing & Remodeling

Please be sure to provide your name and phone number:

Name:   Date: 

Phone:   E-mail:

 
Considering all the factors of Christian Roofing & Remodeling (Competitive Pricing, Quality of Work, Customer Service, Scheduling, Cleanliness, Professionalism), how would you rate our total performance as a contractor?

Excellent   Very Good   Good   Fair   Poor

 
Products
(Range of services, material choices, solution choices)
Importance

  Products
(Range of services, material choices, solution choices)
Satisfaction

Communication
(with Salesman, Project Manager, Office Staff)
Importance

  Communication
(with Salesman, Project Manager, Office Staff)
Satisfaction

Pricing
(Products and Services Overall)
Importance

  Pricing
(Products and Services Overall)
Satisfaction

Execution
(On time, on budget, clean and respectful)
Importance

  Execution
(On time, on budget, clean and respectful)
Satisfaction

1. Would you say that the end results met your expectations?

 
2. Would you recommend Christian Roofing & Remodeling to others?

 
3. What did you like best about Christian Roofing & Remodeling and/or your experience with us?

 
4. May we take pictures of your finished project to be included in our marketing materials (Photo gallery, website, reference books)?

 
5. May we use you as a referral source with prospective customers?

 Yes    No

 
Please list any additional comments or suggestions that you can share with us. We sincerely want to learn from every opportunity, and we thank you for your feedback.

 
     
1030 Summit Grove Drive   Watkinsville, GA 30677   706-310-0505   FAX: 706-310-0506
Copyright © 2003 Christian Roofing and Remodeling, Inc. All Rights Reserved.

Contact info@callcrr.com for more information.